Geeks On Repair runs on a simple, customer-focused pricing model built around transparency:
Bench Fee at Drop-Off: A flat $10 fee applies the moment your device is dropped off. This fee is non-refundable and cannot be applied as credit elsewhere.
$60 Diagnostic Report: For $60, you’ll receive a thorough emailed report covering what’s wrong, exactly which parts are required, and a complete DIY walkthrough so you can fix it yourself if you choose.
Applied to Repairs: Choose to move forward with the repair, and that $60 diagnostic charge gets applied directly to your final repair cost.
No Surprises for Customers: Decide not to repair? You’ll pay just $70 total ($10 + $60) and walk away with detailed, useful information — protecting you from guesswork, upselling, or inflated quotes elsewhere.
Free Diagnostics for Plan Members: Already enrolled — or sign up for — GOR7.com‘s unlimited repair plan, and the $60 diagnostic fee disappears entirely. You’ll only owe the $10 bench fee.
Fair Escalation Policy: Should your repair need a specialist’s attention, the new technician picks up where the first left off — and you get a matching amount of free labor time, at no extra charge.
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📞 703-423-9114